Shipping Policy
Effective Date: September 29, 2025
At Glowhato, we are committed to delivering a seamless and dependable shipping experience for all our valued customers worldwide. This Shipping Policy outlines the available methods, costs, and estimated delivery timeframes for your orders.
Shipping Methods
We offer multiple trusted shipping options depending on your destination. All available methods will be displayed at checkout for you to choose the one that best suits your needs.
Shipping Costs
Shipping fees are calculated based on your order’s total weight and destination. All costs will be clearly shown before you complete your checkout.
Processing Time
Orders are typically processed within 1–2 business days. Please allow extra time during high-demand periods such as promotions or holidays.
Estimated Delivery Times
- Domestic Orders (UK): 3–5 business days
- International Orders: 7–14 business days (depending on destination)
Order Tracking
Once your order is shipped, you will receive a tracking link via email to monitor your delivery in real time.
Shipping Restrictions
We ship to most countries worldwide. However, certain regions may be excluded due to courier limitations. If you’re uncertain about your country’s availability, feel free to contact our customer service team.
Customs and Duties
International customers are responsible for any customs duties, import fees, or local taxes that may apply upon delivery. These charges are not included in your Glowhato order total.
Changes to This Policy
This policy may be updated periodically to reflect any changes in our shipping practices. Any revisions will be published with an updated effective date.
For any questions related to your shipment, feel free to contact us:
- 📍 Address: 11 Simone Weil Avenue, Watnall, NG16 2UA, United Kingdom
- 📞 Phone: +44 78 5165 9742
- ✉️ Email: contact@glowhato.com
Thank you for choosing Glowhato.