Payment Policy
Effective Date: September 29, 2025
At Glowhato, we are committed to making your payment experience seamless, secure, and trustworthy. This Payment Policy outlines the accepted payment methods, billing practices, and our security standards to ensure smooth and transparent transactions for all orders.
Accepted Payment Methods
We currently accept the following payment options:
- Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
- PayPal
Payment Process
Once your order is placed, you will be directed to our secure payment gateway to complete your transaction. Upon successful payment, a confirmation email will be sent to you. Please ensure that your payment details are correct to avoid any delays or processing errors.
Payment Security
Our website uses industry-standard SSL encryption and is integrated with PCI DSS-compliant payment processors to ensure all transactions remain private and secure.
Billing Address
For credit/debit card payments, the billing address must match the information registered with your card issuer. Inconsistent details may lead to declined payments.
Currency
All prices listed on the Glowhato website are denominated in GBP (British Pounds). Your transaction will be processed in GBP, and any applicable currency conversion will be handled by your payment provider.
Failed Payments
In the event of an unsuccessful payment, you will be notified via email. We may attempt to reprocess the payment or ask that you select an alternative method.
Changes to This Payment Policy
We reserve the right to modify this policy at any time. Updates will be posted here with a revised effective date.
If you have any questions or concerns regarding your payment, feel free to contact us:
- 📍 Address: 11 Simone Weil Avenue, Watnall, NG16 2UA, United Kingdom
- 📞 Phone: +44 78 5165 9742
- ✉️ Email: contact@glowhato.com
Thank you for choosing Glowhato.