Sales Policy

Effective Date: September 29, 2025

At Glowhato, we are committed to providing a transparent and exceptional shopping experience. Our Sales Policy outlines the terms and conditions that apply when purchasing from our website. Please review the following carefully before placing your order.

Product Availability
All educational toys and products displayed on our website are subject to availability. We strive to ensure inventory accuracy, but in rare cases of stock discrepancies, you will be promptly notified, and any affected orders will be canceled or refunded.

Pricing
All prices are listed in GBP (British Pounds) and are subject to change without prior notice. While we make every effort to ensure accuracy, pricing errors may occur. If an error is identified, we will contact you before processing your order for confirmation.

Order Confirmation
After placing your order, you will receive a confirmation email detailing your purchase and total amount charged. Please review this email carefully and contact us immediately if any corrections are needed.

Payment Methods
We accept secure payments via major credit/debit cards and PayPal. All payment transactions are encrypted and handled through PCI DSS-compliant gateways for your protection.

Shipping
We offer both domestic (UK) and international shipping. Shipping fees are calculated at checkout based on the destination and shipping method selected.

Order Cancellations
Orders can be canceled prior to shipment. If you wish to cancel an order, please contact our customer service team as soon as possible at contact@glowhato.com.

Changes to This Sales Policy
We reserve the right to update this policy at any time. Any changes will be posted on this page with the updated effective date.

For inquiries, please contact us at:
📍 Address: 11 Simone Weil Avenue, Watnall, NG16 2UA, United Kingdom
📞 Phone: +44 78 5165 9742
✉️ Email: contact@glowhato.com

Thank you for choosing Glowhato.