Privacy Policy

Effective Date: September 29, 2025

At Glowhato, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent, and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website.

1. Information We Collect

  • Personal Information: Name, email address, phone number, shipping address, and billing information when placing an order.
  • Account Information: Login credentials and order history if you create an account.
  • Technical Data: IP address, browser type, device information, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

  • To process and fulfill your orders
  • To communicate order updates and respond to inquiries
  • To personalize your shopping experience
  • To improve our website performance and product offerings
  • To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with third parties in the following cases:

  • With trusted service providers who help us operate our website and fulfill orders (e.g., payment processors, logistics companies)
  • When required by law, regulation, or legal process

4. Data Security

We use appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no internet-based system is ever completely secure.

5. Cookies

Our website uses cookies to enhance your experience, analyze site usage, and provide personalized content. You may manage your cookie preferences via your browser settings at any time.

6. Your Rights

You have the right to:

  • Access or update your personal data
  • Request data deletion
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

7. Children’s Privacy

Glowhato does not knowingly collect personal data from individuals under the age of 13. Our website and products are intended for adults and parents purchasing for children.

8. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Any changes will be published on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please feel free to reach out to us:

  • 📍 Address: 11 Simone Weil Avenue, Watnall, NG16 2UA, United Kingdom
  • 📞 Phone: +44 78 5165 9742
  • ✉️ Email: contact@glowhato.com

Thank you for trusting Glowhato.