Privacy Policy
Effective Date: 29/03/2025
At Glowhato, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make purchases, or engage with our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information: When you make a purchase or sign up for our newsletter, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
Usage Data: We automatically collect information about how you interact with our website, such as your IP address, browser type, device information, and browsing patterns.
Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze site traffic, and offer personalized content. You can control cookie preferences through your browser settings.
2. How We Use Your Information
The information we collect is used for the following purposes:
Order Processing: To process your orders, confirm your payment, and deliver products to your shipping address.
Customer Support: To respond to your inquiries, provide customer service, and resolve any issues related to your orders.
Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, and updates about new products or special offers.
Improving Our Services: To analyze trends, track user behavior, and improve the overall functionality of our website and services.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following circumstances:
Service Providers: We may share your data with trusted third-party companies who assist us in running our business (e.g., payment processors, shipping companies).
Legal Requirements: We may disclose your information if required to do so by law or if we believe that such action is necessary to protect our rights, comply with legal obligations, or respond to legal claims.
4. Data Security
We take reasonable precautions to protect your personal data. We use industry-standard security measures, such as encryption, firewalls, and secure servers, to safeguard your information. However, no method of transmission over the Internet is completely secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
You have the following rights regarding your personal data:
Access: You can request access to the personal data we hold about you.
Correction: You can update or correct any personal information you have provided us.
Deletion: You can request the deletion of your personal data, subject to any legal obligations.
Opt-out: You can opt-out of receiving marketing emails or newsletters at any time by following the “unsubscribe” link in those emails or by contacting us directly.
6. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that a child under 13 has provided us with personal information, we will take steps to delete such information.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: info@glowhato.com
Phone: 307-621-0431
Address: 4599 Thorn Street, Garden Grove, California, United States
By using our website, you agree to the terms of this Privacy Policy.